Gladly
Gladly
Automation platform that revolutionizes customer service by enabling personalized self-service
Pricing
Paidstarts from $150
New Features
API
Tool Info
Rating: N/A (0 reviews)
Date Added: August 11, 2023
Categories
Customer Support
Description
Gladly, revolutionizes the customer service industry by providing customized self-service solutions. It works in tandem with Gladly Hero, a people-centric platform for agent-assisted customer service. Gladly utilizes advanced generative AI and no-code automation to offer personalized and effortless customer self-service experiences through Self Service Threads.
Key Features
- Personalized Self-Service: Offer customized and interactive self-service options to customers.
- Generative AI and No-Code Automation: Utilize cutting-edge AI and automation tools to streamline customer interactions.
- Seamless Integration with Gladly Hero: Collaborate with Gladly Hero for a seamless and all-inclusive customer service solution.
- Scalable Customer Support: Cater to diverse customer requirements and execute transactions with ease.
Use Cases
- Self Service Threads empower customers to handle complex tasks like returns and exchanges
- Seamless and personalized self-service experiences for common customer inquiries
- AI-powered efficiency combined with people-centered customer service enhances customer satisfaction
- Gladly's Sidekick offers a powerful combination of personalized self-service and agent-assisted support
- Advanced AI and automation capabilities enable businesses to create meaningful and engaging interactions with customers
- Foster loyalty and customer satisfaction through Sidekick's innovative customer service approach
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