Inbenta
Inbenta
Inbenta is an AI platform that empowers businesses to create exceptional conversational experiences for their customers.
Pricing
Contact for Pricing$ 49/mo
Tool Info
Rating: N/A (0 reviews)
Date Added: August 3, 2023
Categories
Customer Support
Description
The Inbenta AI platform is a comprehensive solution that includes conversational AI, chatbots, search engines, and other features. It simplifies the process of creating engaging conversational experiences for both customers and employees. The platform is powered by Neuro-Symbolic AI, which eliminates the need for training and allows for seamless interactions across all channels.
Key Features
- Chatbot: Personalized answers 24/7 through any channel
- Knowledge: Empower customers with relevant answers and FAQs
- Messenger: Manage transactions with RPA
- Search: Guide customers to find the perfect product
- Enhanced Customer Experience: Increase engagement and provide accurate answers
- Seamless Interaction: Offer 24/7 conversational experiences across channels
- Personalization: Customize customer journeys with third-party integrations
- Cost Savings: Improve agent productivity and reduce support costs
- Employee Support: Engage and support employees daily
- Deeper Customer Insights: Help marketing teams understand customer preferences
Use Cases
- Personalize and automate customer interactions to enhance customer service
- Support employees with daily queries and tasks to improve employee engagement
- Gather deeper knowledge about customer preferences for targeted marketing insights
- Inbenta's 4-in-1 Conversational AI Platform offers a user-friendly solution for businesses to optimize support processes
- Neuro-Symbolic AI allows businesses to build memorable conversational experiences that increase engagement and satisfaction
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