Lyro
Lyro
Conversational AI Chatbot for Small and Medium Businesses
Pricing
FreemiumPaid plans start from $29/mo
New Features
API
Tool Info
Rating: N/A (0 reviews)
Date Added: August 5, 2023
Categories
Customer Support
Description
Lyro is an innovative conversational AI chatbot that offers customized assistance to customers, similar to a human service agent. It eliminates the problem of overflowing live chats and high support costs. By using Lyro, you can increase your support capacity without incurring additional staff expenses. Lyro can handle up to 70% of common customer inquiries, allowing your real agents to focus on more complex tickets. This results in faster response times and higher customer satisfaction through automated support conversations.
Key Features
- Lyro is an AI-powered assistant that offers personalized and efficient assistance to customers. Here are some of its key features:
- Human-like Conversations: Lyro provides natural language responses to customer queries, offering accurate and meaningful answers.
- Context Understanding: Lyro comprehends the context of conversations, remembers previous replies, and asks follow-up questions to ensure customer satisfaction.
- Easy Implementation: Lyro can be activated with just one click and requires no training. Simply provide it with a knowledge base to answer customer queries 24/7.
- Data-Backed Answers: Lyro relies solely on your data to provide data-backed answers, keeping your customers informed and satisfied.
- Brand-Safe AI: Lyro ensures brand safety by staying within the limits of your knowledge base, minimizing any inaccuracies.
- In addition to these features, Lyro offers the following benefits:
- Seamless Integration: Get Lyro today by creating a Tidio account. Every account comes with 50 free Lyro conversations to start.
- Custom, Scalable Limits: Tailor Lyro's support according to your needs. Set custom limits to have Lyro handle as many customer queries as you desire.
- Enhanced Customer Experience: Lyro engages customers from the start, transforms FAQs into conversational exchanges, ensures customer satisfaction, recommends relevant content, and identifies popular topics.
- Team Efficiency: Let Lyro handle common customer queries, so your team can focus more on solving complex issues.
- Upgrade your customer support with Lyro and enjoy improved customer experiences with ease. Activate Lyro in minutes by creating a Tidio account today.
Use Cases
- E-commerce:
- Provide personalized support to customers
- Handle common queries related to product information, shipping, returns, and refunds
- Free up human agents to focus on more complex issues
- Improve customer satisfaction and increase sales
- Healthcare:
- Provide personalized support to patients
- Handle common queries related to appointment scheduling, prescription refills, and general health information
- Free up healthcare professionals to focus on critical patient care
- Improve patient outcomes
- Banking:
- Provide personalized support to customers
- Handle common queries related to account balances, transaction history, and account management
- Free up human agents to focus on more complex issues
- Prevent fraud and assist with financial planning
- Education:
- Provide personalized support to students
- Handle common queries related to course information, enrollment, and academic advising
- Free up academic advisors to focus on more complex issues
- Assist with career counseling and academic planning
- Travel:
- Provide personalized support to customers
- Handle common queries related to flight information, hotel reservations, and travel itineraries
- Free up human agents to focus on more complex issues
- Assist with travel emergencies and itinerary changes.
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