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Reviews.io

Reviews.io

Reviews.io

Reviews.io is a free tool that uses AI to help businesses respond to customer reviews quickly and efficiently.

Pricing

Free TrialPaid plans start from $89.95

Tool Info

Rating: N/A (0 reviews)

Date Added: July 7, 2023

Categories

Customer Support

Description

REVIEWS.io's Reviews.io is an advanced solution that utilizes AI technology to assist enterprises in efficiently handling customer reviews. The tool is engineered to produce customized responses to customer reviews within seconds, considerably reducing the time taken to respond to reviews.

Key Features

  • AI-Powered Responses: Automatically generates customized responses to customer reviews for quick and effective communication.
  • Google Seller Ratings: Supports Google Seller Ratings to enhance online reputation and improve Google AdWords performance.
  • Reputation Management: Efficiently manages online reputation by addressing customer reviews.
  • Integration with Salesforce®: Reviews can be tracked and managed within the CRM system.
  • In-store Reviews: Collects and manages reviews from physical store customers.
  • Review Publishing, Video Reviews, and Social Proof: Publishes reviews, collects video reviews, and displays social proof to improve credibility and trustworthiness.
  • Review Adverts, SMS Reviews, Merchant Metrics, and Competitor Analysis: Promotes reviews in adverts, collects reviews via SMS, tracks merchant metrics, and analyzes competitors.

Use Cases

  • Boost response rates to customer reviews with personalized, automated responses
  • Enhance online reputation with Google Seller Ratings and Reputation Management
  • Leverage reviews for promotional purposes through Review Publishing and Video Reviews
  • Gain customer insights through In-store Reviews, Merchant Metrics, and Competitor Analysis
  • Efficiently manage customer reviews to foster trust and drive conversions with Reviews.io
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