Tabnam
Tabnam
Transforms feedback surveys by using an AI bot to collect customer feedback through text messages and WhatsApp, resulting in significantly higher submission rates.
Pricing
Free
Tool Info
Rating: N/A (0 reviews)
Date Added: August 22, 2023
Categories
Customer Support
Description
Tabnam introduces an innovative solution that revolutionizes the feedback survey landscape through the integration of AI-powered data collection. By utilizing the ease of text messages and WhatsApp, Tabnam boosts participation and improves submission rates, generating valuable insights for diverse applications.
Key Features
- AI-Driven Feedback Collection: Utilizes an AI bot to interact with customers through text messages and WhatsApp, resulting in higher engagement and response rates compared to traditional surveys.
- Multichannel Aggregation: Gathers feedback from multiple sources, providing insights from diverse customer interactions.
- Enhanced Customer Success: Achieves up to 30 times higher response rates on feedback surveys, ensuring no customer concerns go unnoticed.
- Efficient Market Research: Enables rapid surveying of a large customer base, providing deep insights within minutes instead of weeks.
- Streamlined Product Management: Aggregates issues from platforms like GitHub and Zendesk, offering swift insights for informed roadmap prioritization.
- Real-time Quality Assurance: Implements timed surveys to monitor customer experiences in real-time, enhancing quality assurance practices.
Use Cases
- Facilitates higher response rates for comprehensive customer feedback, enhancing customer engagement and satisfaction.
- Offers quick and efficient market research by gathering insights from a wide customer base in a fraction of the time.
- Provides valuable feedback for product management decisions, ensuring informed and strategic roadmap planning.
- Monitors customer experiences in real-time, allowing for swift responses and improvements to enhance quality.
- Aids startup founders in collecting feedback more effectively, accelerating the process of achieving product-market fit.
- Disrupts traditional feedback surveys by introducing efficiency, engagement, and actionable insights through innovative AI-driven methods.
- Engages customers where they are most comfortable, paving the way for enhanced customer experiences and strategic decision-making.
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