Tiledesk
Combine Chatbots & Live Chat for boosted ROI, one inbox for all channels.
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Tool Info
Rating: N/A (0 reviews)
Date Added: January 15, 2023
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What is Tiledesk?
Tiledesk is a combination of free live chat and open-source chatbots that can help businesses boost their ROI. With this tool, businesses can integrate chatbots with popular messaging channels like WhatsApp, Facebook Messenger, and more, to have one inbox for all their communications.
This platform is designed to help businesses streamline their customer support and sales processes by automating repetitive tasks and providing quick and efficient responses to customer queries. The free live chat feature allows businesses to engage with their customers in real-time, providing them with instant support and assistance.
The open-source chatbots, on the other hand, can be customized to suit the specific needs of the business. They can be programmed to handle a wide range of tasks, from answering frequently asked questions to processing orders and payments. This not only saves time and resources but also ensures that customers receive accurate and consistent responses.
One of the key features of Tiledesk is its ability to integrate with popular messaging channels like WhatsApp. This means that businesses can manage all their customer communications from a single inbox, making it easier to track and respond to customer queries and requests.
Key Features
- Free live chat feature for real-time customer engagement
- Open-source chatbots that can be customized to suit specific business needs
- Integration with popular messaging channels like WhatsApp for streamlined communication
- Automation of repetitive tasks for streamlined customer support and sales processes
- Efficient and accurate responses to customer queries and requests
Use Cases
- E-commerce businesses looking to improve customer service and increase sales through chatbots and live chat integration
- Customer support teams in various industries, such as telecommunications, banking, and healthcare, seeking to streamline communication channels and improve response times
- Marketing agencies looking to offer chatbot and live chat services to their clients as part of their digital marketing strategy
- Startups and small businesses looking for cost-effective solutions to manage customer inquiries and support requests
- Enterprises with a global customer base looking to provide multilingual support through chatbots and live chat on various messaging platforms.
