UserTesting AI
UserTesting AI
A platform that uses AI to streamline user research for top brands.
Pricing
Contact for Pricing$ 8.99/mo
Tool Info
Rating: N/A (0 reviews)
Date Added: September 27, 2023
Categories
Design GeneratorsResearch
Description
UserTesting AI is a platform that utilizes AI technology to simplify the user research process. It offers various AI-powered features such as AI Insight Summary, Friction Detection, and Sentiment Analysis. The platform is designed to increase team efficiency, accelerate time to insights, and amplify business impact. Notable customers include Adobe Photoshop, Amazon, Burberry, Costa Coffee, and EssilorLuxottica. UserTesting AI is a product of UserTesting, a company that has invested heavily in AI R&D since 2019.
Key Features
- A summary feature is available that can provide key learnings and important moments from video, text, and behavioral data.
- A friction detection feature is also available that can identify and analyze friction points that users may encounter during their interactions with digital products.
- The sentiment analysis feature can surface moments of negative and positive sentiment from user research session recordings.
- UserTesting AI offers a range of other AI-powered analysis features that can be explored in more detail on their website.
Use Cases
- UX Researchers: UserTesting AI can help UX researchers streamline their research process by automating repetitive tasks and providing AI-powered insights. This can help researchers discover deeper insights and make more informed decisions.
- Product Managers: UserTesting AI can help product managers accelerate their time to insights by instantly unlocking key insights from large volumes of experience data. This can help them make more informed decisions about product development and strategy.
- Marketing Teams: UserTesting AI can help marketing teams amplify their business impact by making research more accessible, digestible, and trustworthy. This can help them make more informed decisions about messaging, targeting, and campaign optimization.
- Customer Support Teams: UserTesting AI can help customer support teams identify and analyze friction points that users encounter during their interactions with digital products. This can help them improve the customer experience and reduce support tickets.
- Executives: UserTesting AI can help executives make confident decisions at scale by providing AI-powered insights that are easy to understand and act on. This can help them make more informed decisions about business strategy and investments.
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