Cordless

Modern customer service using Cordless

Pricing

Free TrialPaid plans start from $49/mo.

Tool Info

Rating: N/A (0 reviews)

Date Added: April 20, 2023

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What is Cordless?

Cordless is a contact center solution that utilizes artificial intelligence to enhance phone-based customer support services.

Key Features and Benefits

Automatic call transcription: Transcribes calls in real-time for improved accuracy and time-saving.
Conversation intelligence: Analyzes calls to provide insights into customer behavior and preferences.
Sentiment analysis: Determines the emotional tone of a call to help agents respond appropriately.
And much more!: Additional features beyond the three listed can benefit businesses.
Ideal fit for businesses: Cordless is an ideal fit for businesses looking to enhance customer experience over the phone.

Use Cases

Healthcare Industry: Cordless can assist customer support teams in healthcare organizations to provide personalized and efficient support to patients over the phone. The AI-powered solution can identify the patient's medical history and provide relevant information to the support team, enabling them to provide better service.
Retail Industry: Cordless can assist customer support teams in retail organizations to provide quick and efficient support to customers over the phone. The AI-powered solution can identify the customer's purchase history and provide relevant information to the support team, enabling them to provide better service and increase customer satisfaction.
Financial Industry: Cordless can assist customer support teams in financial organizations to provide personalized and efficient support to customers over the phone. The AI-powered solution can identify the customer's financial history and provide relevant information to the support team, enabling them to provide better service and increase customer loyalty.
Telecommunications Industry: Cordless can assist customer support teams in telecommunications organizations to provide quick and efficient support to customers over the phone. The AI-powered solution can identify the customer's account details and provide relevant information to the support team, enabling them to provide better service and reduce call handling time.
Hospitality Industry: Cordless can assist customer support teams in hospitality organizations to provide personalized and efficient support to guests over the phone. The AI-powered solution can identify the guest's booking details and provide relevant information to the support team, enabling them to provide better service and increase guest satisfaction.
Education Industry: Cordless can assist customer support teams in education organizations to provide quick and efficient support to students over the phone. The AI-powered solution can identify the student's academic history and provide relevant information to the support team, enabling them to provide better service and increase student retention.

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