Playbooks
Playbooks
AI Resources for Customer Support
Pricing
Free
New Features
Waitlist
Tool Info
Rating: N/A (0 reviews)
Date Added: June 5, 2023
Categories
Customer SupportResources
Description
Twig's Playbooks is a meticulously selected assortment of AI resources and playbooks that cater to the needs of customer support leaders and individual contributors. It encompasses a diverse range of materials, including white papers, vendor evaluation matrices, support community Slack threads, and ROI & analytics insights for AI-based solutions.
Key Features
- Curated White Papers: Comprehensive examination, research discoveries, and top practices on AI in customer support.
- Vendor Evaluation Matrices: Organized frameworks for assessing AI vendors and solutions.
- Support Community Slack Threads: Interaction and teamwork with a group of customer support experts.
- ROI and Analytics Insights: Direction on gauging the efficiency and influence of AI solutions in customer support.
Use Cases
- Customer support leaders can access AI resources and insights to improve their support operations.
- Support reps can find guidance and best practices related to AI in customer support.
- Organizations can evaluate AI vendors and solutions for their customer support needs.
- Professionals can stay up-to-date with the latest trends and research in AI for customer support.
- Playbooks by Twig provides information and guidance on understanding the latest research, evaluating vendors, engaging with the community, and measuring the ROI of AI solutions.
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