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Playbooks official logo - AI Resources for Customer Support...

Playbooks

AI Resources for Customer Support

Screenshot of Playbooks - AI Resources for Customer Support...

Pricing

Free

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Tool Info

Rating: N/A (0 reviews)

Date Added: June 5, 2023

Categories

Customer SupportResources

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What is Playbooks?

Twig's Playbooks is a meticulously selected assortment of AI resources and playbooks that cater to the needs of customer support leaders and individual contributors. It encompasses a diverse range of materials, including white papers, vendor evaluation matrices, support community Slack threads, and ROI & analytics insights for AI-based solutions.

Key Features and Benefits

  • Curated White Papers: Comprehensive examination, research discoveries, and top practices on AI in customer support.
  • Vendor Evaluation Matrices: Organized frameworks for assessing AI vendors and solutions.
  • Support Community Slack Threads: Interaction and teamwork with a group of customer support experts.
  • ROI and Analytics Insights: Direction on gauging the efficiency and influence of AI solutions in customer support.

Use Cases

  • Customer support leaders can access AI resources and insights to improve their support operations.
  • Support reps can find guidance and best practices related to AI in customer support.
  • Organizations can evaluate AI vendors and solutions for their customer support needs.
  • Professionals can stay up-to-date with the latest trends and research in AI for customer support.
  • Playbooks by Twig provides information and guidance on understanding the latest research, evaluating vendors, engaging with the community, and measuring the ROI of AI solutions.
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