Kodif
Kodif
Automated low-code CX for customer service.
Pricing
Contact for Pricing$ 0.01/request
Tool Info
Rating: N/A (0 reviews)
Date Added: June 23, 2023
Categories
Customer Support
Description
Kodif is a CX platform that utilizes low-code technology to enable non-technical teams to create customer experience flows, implement AI-powered customer support automation, and enhance customer service processes.
Key Features
- Low-Code CX Platform: Allows non-technical teams to create customer experience flows without coding
- AI-Powered Automation: Utilizes GPT-4 and ChatGPT AI capabilities for customer support automation
- AI Agent Assistant: Provides an AI-powered assistant to aid agents in delivering consistent and error-free customer service
- Guided Workflows: Offers guided workflows to assist agents in prioritizing and resolving customer issues efficiently
- Self-Service Options: Allows customers to access self-service options for faster issue resolution
Use Cases
- Non-technical businesses seeking to create effective customer experience flows
- Customer support teams aiming to streamline processes and increase productivity
- Organizations looking to enhance customer satisfaction and reduce onboarding and handling time
- Companies in need of specific use cases such as Refund management, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention
- Kodif is a low-code CX platform that utilizes AI to enable non-technical teams to build efficient customer experience flows.
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